
What is Capital Clinical Support Worker (CSW)?
Clinical Support Workers are essential members of the team, delivering compassionate, hands-on care across more than 30 diverse roles. They have varied job titles including Healthcare Support Worker (HCSW), Maternity Support Worker (MSW), Allied Health Professions Support Worker (AHPSW), Healthcare Assistant (HCA), and many others. These roles offer varied opportunities to work alongside clinicians in hospitals, clinics, and community settings, often serving as a gateway to further NHS careers.
From assisting with diagnostics to supporting rehabilitation, they play a vital part in every patient’s journey to recovery. With world-class training, a strong team environment, and a focus on personal growth, it is a career driven by purpose, not just qualifications.
“Every London Clinical Support Worker is a CapitalCSW.”
Explore Clinical Support Worker Roles
As a Clinical Support Worker, you’ll play a central role in delivering care. With over 30 different roles available you will collaborate with a diverse team of professionals to support patients throughout their recovery journey.

Dietetic assistant
Dietetic assistants are vital in helping people with their diet and nutrition. They help people by advising them on how their food choices can lead to more fulfilling and healthier lives.

Healthcare assistant
Healthcare assistants make sure the patient experience is as comfortable and stress-free as possible. It can also be the stepping stone into many other NHS roles.

Physiotherapy assistants/support workers
Physiotherapy assistants make a difference to the lives of our patients every day by helping them recover from a range of illnesses and conditions. It is also a route to becoming a physiotherapist.

Prosthetic technician
Prosthetic technicians give the gift of artificial replacements (prosthetics) to patients missing an arm or leg.

Orthotic technician
Orthotic technicians help people with conditions such as arthritis and spina bifida live their lives to the full by making splints, braces and special footwear.

Podiatry assistant
Podiatry assistants treat and care for people whose feet and legs have been affected by injury or illness. Their work helps people live full and independent lives.

Maternity support worker
Maternity support workers are the frontline of a family’s journey through pregnancy, childbirth and the first few days of birth.

Occupational therapy support worker
Occupational therapy support workers help people who struggle with day-to-day activities to live a full and independent life.

Radiography assistants and imaging support workers
Radiography assistants and imaging support workers are crucial cogs in the diagnosis and treatment of NHS patients.

Speech and language therapy assistant
Speech and language therapy assistants are the frontline of helping patients with conditions that affect their communication, swallowing and feeding. It could also be your first step in becoming a speech and language therapist.
Working as a London Clinical Support Worker?
Clinical Support Workers are involved in services for the millions of people living in the capital. They work in a variety of settings including:

New to Care: You don’t need a background in healthcare to start making a difference. What matters most is your compassion, willingness to learn, and desire to help others. All the training and support you need to thrive in your role will be provided. Whether you’re starting fresh or changing careers, becoming a clinical support worker is a rewarding first step into the NHS.
Career Progression: Where can a CSW role take you?
Your journey starts here; but it doesn’t have to end here.
A role as a clinical support worker opens doors to a wide range of career paths within the NHS. With access to ongoing training and development, you can grow into specialist roles, pursue nursing qualifications, or explore leadership opportunities. Whether you want to deepen your clinical skills or move into management, this is a career with real progression and purpose
Useful Links
The Healthcare Support Workers’ (HCSW) Handbook is an easy to use, interactive handbook that includes a range of content and resources relevant to anyone in, or interested in, a HCSW role. It captures many areas of the HCSW’s journey including applying for a HCSW role, Care Certificate, career development, skills and “day in the life of” videos to showcase all the opportunities a HCSW can work in.The handbook is a collaborative effort of the London HCSW Programme team and London NHS trusts’ key stakeholders and experts in the field who identified and created resources for the HCSW handbook.
The London HCSW workspace is an online workspace specifically tailored for Support Workers and NHS Trusts across London, facilitating collaboration, communication, and community building.This serves as a central hub where:
- Healthcare Support Workers (HCSWs) can access important resources, training materials, recorded webinars, discussions, and updates about upcoming events and initiatives.
- NHS Trusts/Organisations can share best practices, access case studies, discuss topics/challenges, and connect with other trusts.






